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The original item was published from 5/3/2023 11:22:00 AM to 6/27/2023 12:00:05 AM.

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James City Service Authority

Posted on: May 3, 2023

[ARCHIVED] Annual Outdoor Water Use Regulations in Effect Through Sept. 30

Sprinklers and hose on lawn

The annual outdoor water use regulations for James City Service Authority (JCSA) water customers began May 1 and continue until Sept. 30. The regulations help manage demand during the summer months where water usage increases due to outdoor water use activities such as watering landscapes and irrigating lawns. The annual outdoor water use regulations have been in effect since 2002.

Under the regulations, JCSA customers can use water outdoors for any purpose, at any time, on any day, as long as it is with a container or a hose with an automatic shutoff nozzle. The hose must be attended at all times. Any other method of outdoor water use, such as irrigation systems, sprinklers, or hoses without automatic shutoff nozzles, must follow the Outdoor Water Use Schedule, which is based on street address.

JCSA customers with odd addresses, such as 101 Main St., can use water outdoors between midnight and 9 a.m. and between 5 p.m. and midnight on Wednesdays, Fridays and Sundays. Neighborhood common areas are considered odd addresses. JCSA customers with even addresses, such as 100 Main St., can use water outdoors between midnight and 9 a.m. and between 5 p.m. and midnight on Tuesdays, Thursdays and Saturdays. Outdoor water use is not permitted between 9 a.m.-5 p.m. or any time on Mondays.

The regulations only apply to water customers of the JCSA, but citizens with private wells and residents in the neighborhoods of Kingsmill and Grove who are customers of Newport News Waterworks are encouraged to follow the regulations.

Ordinance details can be found on the JCSA’s website. Residents may also call JCSA Customer Service, Monday-Friday from 8 a.m.-4:30 p.m. at 757-253-6800.

Media Contact:
Doug Powell, JCSA General Manager

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