On Feb. 22 at approximately 8:40 a.m., units from the James City County Fire Department responded to the County’s Emergency Communications Center for an odor of smoke. It was determined that multiple pieces of electrical equipment had been damaged as a result of the malfunction.
Following standard operating procedures, 911 calls were immediately transferred to the York-Poquoson-Williamsburg 911 Center without any missed calls for service.
Since the estimated repair time is expected to take several months, James City County Dispatchers will continue to provide service from the York-Poquoson-Williamsburg 911 Center.
Ryan Ashe, Fire Chief