James City County is committed to recycling and is working closely with several subcontractors to both deliver and remove curbside recycling carts to over 20,000 households.
The first priority of this transition has been to ensure that every resident who needs a recycling cart is provided with one.
The second priority is to remove carts from residents who have opted out of the program.
Currently there are approximately 1,900 carts that need to be collected and while we understand that this transition can be frustrating to some, please know that we are working alongside VPPSA and TFC Recycling to remove those carts as quickly as possible. Due to the influx of requests during this initial transition phase it is taking longer than normal to remove the carts.
To minimize any inconvenience, residents should place their carts in a location on their property that is out of the way but visible from the road so that the subcontractors can retrieve them within 2-4 weeks.
Once a resident opts out of the program please do not submit subsequent requests as this complicates our records and the extensive administrative oversight creates additional delays in route assignments and logistics.
Many homeowners associations and residential management companies are aware of the delay and have agreed to allow carts to remain visible as long as they do not create safety concerns. Thank you for your patience as we work together as a community to expedite this transition.
Media Contact:
Renee Dallman, Public Information Officer
757-253-6605; renee.dallman@jamescitycountyva.gov