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Curbside recycling customers who live in the following red week neighborhoods will receive (or already have received) their new TFC recycling cart this week (June 17-21):
The following blue week neighborhoods will receive their new TFC recycling cart next week (June 24-28):
Did you receive a cart and you wish to opt out? Call 757-253-6700 and TFC will pick up the cart within 2-4 weeks of the opt-out date on a regularly schedule pickup day in your neighborhood.
However, the County will continue to pay for curbside recycling through Sept. 30. You can keep the cart and enjoy it for 3 months. You need to call 757-253-6700 in September to ask for the cart to be picked up.
Here are answers to some of the most frequently asked questions about the changes to the curbside recycling program:
What can we recycle in the cart?
Unfortunately many of the items that were going into carts were not supposed to go in there in the first place (on average 25% of what we put in our cart is not recyclable). “Wishful recycling” clogs up the waste stream, breaks equipment and makes recycling more expensive. When in doubt, throw it out.
Why can’t we recycle yogurt cups and other items marked #3-#7? Unfortunately the chemical makeup of these items lead them to be unmarketable to the manufacturers that are making new items out of recycled materials. Many Material Recovery Facilities (MRFs) have been accepting these items for the past few years, but unfortunately there just isn't a market for them and so they sit in bales on the MRF property waiting for a buyer.
What if I can’t fit everything into my cart? In an effort to keep costs low, curbside collection is automated and the driver does not get out of the truck. Items left beside or underneath the recycling carts will not be picked up. Only cardboard stacked on top of the cart will be included in the pick-up. Residents can also put additional items in a box on top of the cart as long as it can safely remain on/in the cart while it is being lifted into the truck.
What if I want a smaller or larger cart? Once the new cart is delivered, call the County at 757-253-6700. All carts are $7 per month regardless of size.
What about Convenience Centers? Residents can continue to recycle at the convenience centers for free, but materials need to be sorted before drop off.
Who owns the carts? County Waste (a private contractor, not James City County) owns the old carts. TFC (the new contractor) owns the new carts.
What if my old cart is picked up and I haven’t received my new cart yet? It should only be a couple of days, but if you find yourself cartless, keep your recycling in bags and then empty the bags into the new cart when it arrives. There is a chance that the new cart will arrive before the old one is removed.
Why do I have to wait until July 1 to opt out? The priority right now is to get the carts delivered and in place in time for the July 1 launch of the new program. The County is still covering costs for all households currently enrolled in the program until Sept. 30, so there is no cost to the resident for the new cart until Oct. 1. If you feel that you must opt out before July 1, please call 757-253-6700.
Have other questions? Call 757-253-6700. Thank you for your patience as we transition to the new program.