County 911 land lines are currently out of service along with other 911 lines on the Peninsula from Hampton to James City County. However, cell phone service can be used for 911 emergency calls.
Until the problem is fixed, emergency officials recommend that anyone having a 911 emergency, use their cell phone or find someone with a cell phone to call 911.
County residents can sign up to receive important emergency alerts, notifications and updates on their cell phones, emails and more at JCCAlert.org. Text messages charges may apply.