Social Services

Medicaid Expansion Opens in new windowNow Accepting Applications!

New Health Insurance Coverage for Adults aged 19 to 64

The Rules Have Changed! New quality low-cost health coverage options start Jan. 2019, but applications are now being accepted:
  • Call Cover Virginia at 1-855-242-8282 (TTD:1-888-221-1590)
    Mondays-Fridays, 8 a.m-7 p.m. or Saturdays, 9 a.m.-noon
  • Call the Enterprise Call Center at 1-855-635-4370
    (if you would also want to apply for other benefits) 
  • Visit CommonHelp or the Health Insurance Marketplace online

About Us

Social Services programs are intended to help people to help themselves by temporarily assisting residents in meeting their basic needs, including food, shelter, utilities and medical care and through employment. Additionally, we provide services focused on protecting children, the disabled and the elderly from abuse, neglect and exploitation.

Services of the Virginia Department of Social Services are provided without regard to race, color, national origin, handicap, sex, age, political beliefs or religious creed.

Apply or Screen for Benefit Programs

Apply or screen for benefit programs at the CommonHelp website.

Current Benefit Programs Customers

Get information about your current benefits (SNAP, Medicaid, TANF), check the status of your case or report a change for your case:

  • Visit the CommonHelp website
  • Call the Enterprise Call Center at 1-855-635-4370
  • Call the James City County eligibility line at 757-259-3131

CommonHelp Opens in new window