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Contact Information:


Social Services
5249 Olde Towne Rd.
Williamsburg, VA 23188

P: 757-259-3100

F: 757-259-3188



Diana Hutchens,
Community Services and Social Services Director


Barbara Watson
Assistant Community
Services Director


TDD for hearing impaired:


Hours of Operation


8 a.m. - 5 p.m.


Hotline Numbers


Child Protective
Services Hotline:
(757) 259-3201


24-Hour Child
Protective Services:



Adult Protective
Services Hotline:

(757) 259-3115


24-Hour Adult
Protective Services:



Am I Eligible?


Online Screening
Screening for SNAP
Fuel Assistance &
Needy Family Assistance


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Social Services - Contact Information 




TDD for hearing impaired 757-259-3133
Administration 757-259-3100
Adoptive Home Recruiter 757-564-2376
Fax 757-259-3188
24 Hour Adult Protection Hotline (888) 832-3858
Child Protective Services 757-259-3201
24 Hour Child Protection Hotline (800) 552-7096
Financial Assistance Programs 757-259-3100
Food Stamp Information 757-259-3107
Fraud Investigations 757-259-3123
Foster Home Recruitment 757-564-2373
Volunteers 757-259-3123
Link to the VA DSS Screening Tool
Kimberly Owens 757-259-3179 Families and Children's Food Stamps, Medicaid, TANF, FAMIS
Charlene Collins 757-259-3137 GR, Adult Medicaid, SLH, Adult Food Stamps and Energy Assistance
Mary Ann Lee 757-259-3120 Child Protective Services
Suzanne Grable 757-259-3217 Foster Care and Adoptions
757-259-3158 Adult Protective Services, Jobs, View
757-259-3123 Fraud Investigations, Day Care, Volunteers