Contact Information:

 

James City Service Authority

101-E Mounts Bay Rd.
Williamsburg, VA 23185

Directions - Directory

P: 757-253-6805
F: 757-253-6850

 

jcsa@
jamescitycountyva.gov

 

Hours of Operation

 

8 a.m. - 5 p.m.
Monday-Friday

 

Customer Service

 

P: 757-253-6800

For questions about:

Billing

Starting or Stopping Service

Submeters

Web Self-Service or Kubra
payments

 

Water, Sewer or Grinder Pump Service Questions

 

P: 757-229-7421

7 a.m. to 4:30 p.m.

 

Water / Sewer Emergencies

 

P: 757-229-7421
7 a.m. to 4:30 p.m

After Hours
757-566-0112

Special Information Hotline
757-259-4911

 

Online Applications

• Landlord Authorization Form
• Request for Service - Hook up new water service online
• Submeter Information

• Submeter Registration
• Enter Reading of Customer Owned Meter

• Utility Service Connection - Apply for new water connections online
• 60 Day Exemption Form
• JCSA Forms

 

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• Department Home Page
• Board of Directors
• Backflow Prevention & Cross Connection Control Program
• Design and Acceptance Criteria for Water Distribution and Sanitary Sewer Systems
• Fats, Oils and Grease
• Frequently Asked Questions
• Grinder Pump Program
• JCSA Background Info
• JCSA Project List
• Let's Be Water Smart
• Newsletters
• Outdoor Water Use
• Organization Chart
• Rates and Charges
• Rebates
• Regulations Governing
  Utility Service
• Regional Construction Standards
• Turning off your water
• Water Conservation
• Water Quality Report

 

 

James City Service Authority Submeter registration form

Fields with asterisks are mandatory.

 

Full Name of Owner (Customer): *
Service Address: *
Email: *
Would you like to sign up for submeter reading reminders?	Yes No
How many submeters are at this location?
What is the submeter serial number? *
Does the submeter measure in gallons or cubic feet	Gallons Cubic Feet
What is the current submeter reading: *
Where is the submeter located on the property:
Date installed: *
Lawn Irrigation Permit Number
Daytime Phone Number *
Is this a: (Please check applicable submeter box) *	New Submeter Replacement Submeter

 

 

Hose-Bibb Meters are not accepted by HRSD for Wastewater Treatment Deductions!

 

Prefer to mail this form in? Click here to print this page >>

 

Personal information provided to James City County / JCSA in the form of email or electronic form is used solely to respond to your request, inquiry, or transaction. James City County / JCSA does not sell or rent personal  information to any third party organization. James City County / JCSA does not provide specific information about users or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by the Virginia Freedom of Information Act (the “FOIA”) or other law.  As set forth in section 2.2-3705.1(10) of the Code of Virginia, you may request that your electronic mail address be exempt from disclosure pursuant to a FOIA request. Should you wish for your electronic mail address to be exempt from disclosure pursuant to FOIA, please send an E-mail to the County Webmaster at webmaster@jamescitycountyva.gov. with the subject title “Do not disclose my email address.”