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Contact Information:


James City Service Authority

Directions - Directory

119 Tewning Rd.

Williamsburg, VA 23188




Hours of Operation


8 a.m. - 5 p.m.



P: 757-253-6800
F: 757-259-4115

For questions about:


Starting or Stopping Service


Web Self-Service or Kubra



P: 757-229-7421
F: 757-229-2463

7 a.m. to3:30 p.m.


Water / Sewer Emergencies


P: 757-229-7421
7 a.m. to 3:30 p.m

After Hours

Special Information Hotline


Online Applications


Home » Departments & Services » JCSA » Submeter Registration
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James City Service Authority Submeter registration form

Fields with asterisks are mandatory.


Full Name of Owner (Customer): *
Service Address: *
Email: *
Would you like to sign up for submeter reading reminders?
How many submeters are at this location?
What is the submeter serial number? *
Does the submeter measure in gallons or cubic feet
What is the current submeter reading: *
Where is the submeter located on the property:
Date installed: *
Lawn Irrigation Permit Number
Daytime Phone Number *
Is this a: (Please check applicable submeter box) *



Hose-Bibb Meters are not accepted by HRSD for Wastewater Treatment Deductions!


Prefer to mail this form in? Click here to print this page >>


Personal information provided to James City County / JCSA in the form of email or electronic form is used solely to respond to your request, inquiry, or transaction. James City County / JCSA does not sell or rent personal  information to any third party organization. James City County / JCSA does not provide specific information about users or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by the Virginia Freedom of Information Act (the “FOIA”) or other law.  As set forth in section 2.2-3705.1(10) of the Code of Virginia, you may request that your electronic mail address be exempt from disclosure pursuant to a FOIA request. Should you wish for your electronic mail address to be exempt from disclosure pursuant to FOIA, please send an E-mail to the County Webmaster at with the subject title “Do not disclose my email address.”