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Contact Information:

 

James City Service Authority

Directions - Directory

119 Tewning Rd.

Williamsburg, VA 23188

 

jcsa@
jamescitycountyva.gov

 

Hours of Operation

 

8 a.m. - 5 p.m.
Monday-Friday

 

 

P: 757-253-6800
F: 757-259-4115

For questions about:

Billing

Starting or Stopping Service

Submeters

Web Self-Service or Kubra
payments

 

 

P: 757-229-7421
F: 757-229-2463

7 a.m. to3:30 p.m.

 

Water / Sewer Emergencies

 

P: 757-229-7421
7 a.m. to 3:30 p.m

After Hours
757-566-0112

Special Information Hotline
757-259-4911

 

Online Applications

 


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Regulations Governing Utility Service PDF

 

JCSAThe JCSA regulations were written to promote good public utility and good business practice. The regulations reflect the obligation of the JCSA to its customers and the requirements that the customer must observe. These regulations govern the relations between the customer and the JCSA. The regulations have been approved and adopted by the JCSA Board of Directors. Amendments to the regulations may be made only by approval of the JCSA Board of Directors.