James City Service Authority Water and Wastewater Collection for the County
Prevent frozen water pipes and breaks in your home during freezing temperatures by following these preparedness tips:
Effective July 1, 2012, landlords must submit a signed Landlord Authorization Form to the JCSA when leasing a property to a new tenant before water and sewer accounts can be placed in a tenant’s name per approved Virginia General Assembly House Bill 567.
For more information, contact JCSA Customer Service at 757-253-6800.
To provide municipal water and wastewater service to County residences and businesses in the Primary Service Area between Toano and Grove and to operate dedicated detached central water systems in other areas of the County in accordance with local, State and Federal rules and regulations.
- Balance municipal water and wastewater demands with available resources.
- Provide municipal potable water service to customers by operating and maintaining water supply facilities in accordance with local, State, and Federal requirements to ensure the availability of a potable and reliable water supply.
- Provide municipal wastewater collection service to customers by operating and maintaining wastewater pumping stations, gravity sewers and force mains in accordance with local, State, and Federal requirements to provide reliable public wastewater service without polluting the environment.
Other Helpful Water links:
- For Billing Information - Hampton Roads Sanitation District (HRSD) website
- Cap It
- Hampton Roads Planning District Commission
- The Hampton Roads Sanitation District (HRSD) has an education program.
- Information for the neighbors of Newport News Waterworks' Reservoirs
“Check, Twist and Replace” Leaky Fixtures During Fix-a-Leak Week, March 17-23
Put a stop to water wasted from household leaks!
(Hampton Roads, Va., March 5, 2014) – Leaks can account for more than 10,000 gallons of water in an average home every year—enough water to wash nearly 10 months’ worth of laundry! To address this waste, askHRgreen.org is promoting EPA’s sixth annual “Fix-a-Leak Week,” March 17-23, and encouraging Hampton Roads residents to put a stop to running toilets, dripping faucets and other household leaks.
“Don’t let your money go down the drain,” said Julia B. Hillegass, asKHRgreen.org team leader. “A leaky faucet wastes both water and your hard-earned dollars. ‘Fix-a-Leak Week’ is a wake-up call for you to check your fixtures and make repairs.”
The askHRgreen.org experts advise taking the “Check, Twist and Replace” test:
- Check for leaks. Look for dripping faucets, showerheads and fixture connections. Also check for toilets with silent leaks by putting a few drops of food coloring into the tank and seeing if it appears in the bowl before you flush. Don’t forget to check irrigation systems and spigots, too.
- Twist and tighten pipe connections. To save more water, without a noticeable difference in flow, twist on a WaterSense labeled faucet aerator or showerhead.
- Replace the fixture if necessary. Look for WaterSense labeled models, which are independently certified to use 20 percent less water and perform as well as or better than standard models.
In many cases, fixture replacement parts pay for themselves quickly and can be installed by handy do-it-yourselfers or local plumbing professionals. For more information on finding and fixing leaks, visit asKHRgreen.org
askHRgreen.org is your go-to resource for all things green in Hampton Roads— from recycling tips and pointers for keeping local waterways clean to water-saving ideas and simple steps to make local living easy on the environment. Launched in 2011, the region-wide public awareness and education campaign is administered through the Hampton Roads Planning District Commission and powered by the following members: The cities of Chesapeake, Franklin, Hampton, Newport News, Norfolk, Poquoson, Portsmouth, Suffolk, Virginia Beach, and Williamsburg; the counties of Gloucester, Isle of Wight, James City, Southampton, Surry and York; and HRSD. Like askHRgreen.org on Facebook, follow on Twitter, tune in to YouTube and catch the “Let’s Talk Green” blog, written by a team of local experts.